ORVVIT

Hello Actionists,

We thank you for celebrating our 4th Anniversary with us. We understand the excitement and anticipation that come with opening the 4th Anniversary Royal Box II , and we also understand the disappointment that can arise when things don’t go as expected. We hear you, and we know how this has affected your experience.

※ All Actionists who purchased the product after sales began on September 11th and before the action was taken on September 18th will receive the corresponding rewards.
※ No compensation will be provided for boxes purchased before the maintenance on September 18th and only used afterward. Likewise, unopened boxes kept in inventory will not be eligible. Compensation only applies to those that were opened during the stated period.

Your time, effort, and trust mean everything to us, especially during such a special milestone as our 4th Anniversary.

We will do our best to respond as quickly as possible to resolve this issue and ensure a better gaming experience. Let us keep making memories together!