C9 / Continent of the Ninth
C9 / Continent of the Ninth

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[Urgent Notice] Missing Gcoin Credits After Purchase [RESOLVED]

GM_xKayeous

Hello Actionists!

 

This is an urgent notice from the C9 Team.

 

We have identified an issue where Gcoins are not being credited to player accounts despite the purchase being completed.

 

Our team is currently investigating the root cause of the issue and reviewing all affected transactions to ensure that any missing Gcoins are properly credited.

To help us expedite the investigation and resolution process, when submitting a report, please provide the following information:

  • Account ID:

  • The amount of missing Gcoins

  • A screenshot of your recent Gcoin purchase history or transaction receipt as proof of purchase

Providing complete information will help our team verify affected transactions more efficiently.

 

We apologize for the inconvenience and appreciate your patience while we work toward a resolution. Further updates will be provided as soon as additional information becomes available.

 

Thank you for your understanding and continued support.

 

C9 VALOFE TEAM

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