ORVVIT

Thank you very much for always using C9.

This is the 'C9 JP' operations team.

Since the server integration maintenance performed on May 28th, we have received numerous reports from players regarding issues such as: account transfers not being completed correctly, items being deleted or distributed that differ from those previously advertised, and some characters being unable to log in.

We deeply apologize for the great inconvenience and trouble caused to everyone, especially those who were looking forward to the long-awaited server integration.

■ Current Response Status
Currently, the development and operations teams are working together to identify the cause and prioritize fixing the login issues.

As soon as there is progress, we will report to you again at ORVVIT.

Regarding apologies and compensation for this issue, we will provide further information once the recovery is in sight.

We will do our utmost to restore the game so that everyone can enjoy it with peace of mind. We sincerely apologize again for the inconvenience caused by this issue.

If any problems continue to be identified, please report them via the C9 Contact Book.
https://service.pmang.jp/c9/contact_books

Furthermore, this ORVVIT is intended for providing updates on 'C9', so please direct any questions or requests regarding email addresses, account settings, etc., to the Pmang platform support page.

We look forward to your continued support for ""C9 JP"".