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Purchases Failing Due To Payment Error/Coupon Use Failed/Disappeared Coupons

user-47ornma0

Valofe ID: Toxanna

First, my Membership Reward coupons disappeared, and now the exact same thing has happened to the Fashion Day coupons. It has been almost a month since I was supposed to be able to use my Membership Rewards properly. I am supposed to receive this month's rewards soon, but are they also going to fail and just disappear in the end?

What started as a single problem—non-functional VIP coupons—has now escalated into an issue that affects every single 50% discount coupon on my account!

For God's sake, fix this for me already. How much longer do I have to wait? @GM_Yassification
It's been 2 weeks since I got reply in 1:1, but no the solution of the issue.

Previous post regarding the ongoing problem:

Membership (VIP) Rewards. Still no help from CS nor GMs after answer.

ORVVIT

Membership (VIP) Rewards. Still no help from CS nor GMs after answer.

Valofe ID: ToxannaIt has been a week since I received a response from the GM, but absolutely nothing has been done to resolve my issue! And now, the problem has...

https://www.orvvit.com/page/club-m-star/membership-vip-rewards-still-no-help-from-cs-nor-gms-after-answer


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