ORVVIT

Every single day, I am appalled by the sheer lack of competence in this game and its team. After weeks of inquiring about my lack of rewards, even though I completed the requirements of the event, I still receive nothing.

The support told me that they checked and that I would receive it in 2-3 days. It's been 20 days since then.

After still receiving nothing, I sent yet another ticket. And what do I get??

"We have looked into the matter you inquired about.

This event awards rewards based on the number of new constellations you complete.

Upon review, it appears that you were excluded from receiving the event rewards because you unlocked a new constellation but did not complete it by the time the event ended."

How is this even possible? Does this even make sense to anybody here? If you say I will receive my rewards one day and then you say I do not get to receive any because apparently I did not fulfill the requirements the other day, I simply call you A LIAR!

Which one is it? Did I complete it or not? Do I get my rewards or not? You cannot tell me, after thousands of start shards, that I did not complete any constellation. If you wanted players to complete all the constellations under a specific group or whatever ridiculous reason, then you had to notify us at the start. If this was the case, why would you waste weeks of my time? I did not find my time in a trash can, nor did I find my patience there.

Is this a new way of sending the players on their way with some weird statement because you cannot fix the issue? Fix this problem or hire more people to reduce the workload, because you guys are losing many players with this attitude already.