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[Notice] Known Issues and Current Status

Hello, Dancers.We would like to share the current status of the issues that have been reported recently.1. Event reward coupons not received (Coupon Box full)If your Coupon Box is full (99 coupons, in...

I did not receive the home background coupon or the seed from my Comeback rewards.

Request to Review and Remove Payment Restriction on My Account

I am contacting you because my VALOFE account has been restricted from making payments or purchasing in-game currency through the official website.I can access my account, but I am unable to make a pa...

И снова глюки

MSTAR The third wedding cottage BUG

MSTAR The third wedding cottage BUGCan't get into the The third cottage houseMSTAR ID:‣γ˛and‣и˛There was no disconnection, and no error messages appeared. As shown in the second image, the UI disappea...

[Notice] Emergency Maintenance Completed

Hey DancersWe sincerely apologize for the inconvenience caused by today’s emergency maintenance.Today’s maintenance was carried out to block malicious users who have been attacking the server, and the...

[Notice] Maintenance Extended – Oct 26

Dear Dancers,Please be informed that today's maintenance will take longer than expected.■ Updated schedule: Oct 26, 2026 (Mon) 11:30 – 17:00 (KST)We're sorry for the wait and any inconvenience this ma...

[Notice] Maintenance Extended – Oct 26

Dear Dancers,The temporary maintenance has been extended to ensure the issue is fully resolved.■ Updated schedule: Oct 26, 2026 (Mon) 11:30 – 16:00 (KST)We apologize for the inconvenience and thank yo...

[Notice] Maintenance Extended – Oct 26

Dear Dancers,The temporary maintenance has been extended to ensure the issue is fully resolved.■ Updated schedule: Oct 26, 2026 (Mon) 11:30 – 17:00 (KST)We apologize for the inconvenience and thank yo...

please investigate for her

[Temporary Maintenance] Server Stabilization – Oct 26

Dear Dancers,We will be performing temporary maintenance for server stabilization.■ ScheduleOct 26, 2026 (Mon) 11:30 – 14:30 (KST) (3 hours)■ DetailsServer stabilization to resolve connection issues■ ...

Club mstar

Dear Club M Star Development and Operations Team,I am writing to bring your urgent attention to the ongoing and critical security issues affecting the Global (GL) server.Currently, players from certai...

Once again, many houses are inaccessible

Once again, many houses are inaccessible!Either it kicks you out of the game immediately, or it stops working altogether.

Fix this game already!

Please fix this game already! I’ve barely managed to log in twice, and both times it kicked me out; now the launcher won’t even open. We need emergency maintenance!

Payment error preventing purchase in-game

"Hello, I am encountering an issue while trying to make a purchase in the game. A pop-up appears saying 'Purchase failed due to payment error.' Could you please help me check and resolve this issue? I...

''Login'' Issues

We keep getting kicked out of the game due to login errors. And most people can't log in. Including me, when I tried to get the 365 day coupon for the game, it was wasted due to a login error. We're f...

Statement against situations by Bjoxes

Hi, I am Bjoxes. You people are genuinely sick-minded. If I were someone who used cheats, why would I do such things on my own main account—one that I've invested so much money and effort into? Your I...

Game errors and problems

There are issues with logging into the game, displaying the music collection, and accessing one's own house. Additionally, due to an error, a "pose coupon" was lost—it was neither received, nor was th...

Please help her. GM

Got bullied for the second time.