C9 / Continent of the Ninth
C9 / Continent of the Ninth

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[Notice] Urgent: Gcoins Purchase Issue Update

GM_xKayeous

Hello Actionists

Our team is actively working to resolve the issue related to Gcoins. 

Please be advised that it may take up to 1–3 days to fully correct the issue and credit the appropriate amount of Gcoins to all affected accounts.

Affected Transactions

Only transactions made between June 14, 2026, and June 16, 2026, are affected and are currently under investigation and processing by our team.

Current Transactions

All transactions made after this announcement are being processed normally and are not affected by this issue.

Crediting Process

For users affected during the June 14–16 period, your transaction data has been securely recorded. The missing Gcoins will be automatically credited to your account within the next 1-3 days. No additional action is required at this time.

If your Gcoin balance has not been corrected after the 3-day processing period, kindly contact our Customer Support team and provide your account details for further assistance.

We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this matter.

Thank you for your continuous support.

- C9 VALOFE Team

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